FTC DNC List Account Numbers
January 2, 2008
Dear TeleBlock® Subscriber:
With all of the recent enforcement actions seen, and the severity of these actions, the FTC is sending some very clear messages to the industry: 1) it is taking DNC and telemarketing laws very seriously; 2) the fines to be levied will be much higher than anything we've seen at the state level; 3) the FTC will be enforcing ALL telemarketing laws, not just DNC; 4) the "assisting and facilitating" rules will be enforced as well, so any company helping another company break the rules will suffer the consequences; and 5) 100%, no questions asked compliance with the national DNC registry rules is the only option.
As always, Call Compliance will monitor these developments, and will keep its clients up-to-date with the latest news. Call Compliance will also ensure that all our current (and future) clients receive the ultimate in DNC compliance protection via our patented TeleBlock® platform. Having said that, it is still very important that our new (and current) Subscribers understand the basics of registering (and renewing their registration) for the national registry.
The FTC fee rules place significant responsibilities on all parties involved in the telemarketing process. "Sellers" are the ones who ultimately have to pay for the list (the cost of which has increased considerably.) "Telemarketers" and third-party vendors (like Call Compliance) can access list information via their client Seller(s) unique Subscription Account Number(s) (or "SAN").
All parties must ensure that no calls are made to numbers outside the area codes purchased by any given seller. The FTC's fully-automated website at www.telemarketing.donotcall.gov provides members of the telemarketing industry with access to the registry's database of telephone numbers, sorted by area code.
Call Compliance's TeleBlock® user interface incorporates the ability to create calling campaigns making use of Federal DNC information. To ensure that TeleBlock® screens/blocks Federal DNC list information in accordance with the FTC's rules, all TeleBlock® subscribers must:
Register/Renew and pay for access to Federal DNC registry information - you will receive your SAN from the FTC once you complete this process.
You must register your company as appropriate under the FTC's guidelines and definitions. If you are a seller of the good/service in question, you MUST register as a "seller" - do NOT register as a "Telemarketer with Independent Access" as this will prevent Call Compliance from being able to access your account/area code information.
Submit one current and valid FTC Subscriber Account Number (SAN) via the TeleBlock® user interface for every calling campaign that you set up within the TeleBlock® system (along with your "Organization ID" number).
In accordance with the FTC/FCC rules, all TeleBlock® subscribers must only access the area codes for which the submitted SAN provides access. Access to appropriate FTC DNC list information will be provided (along with state DNC list information) via the TeleBlock® user interface.
Call Compliance shall continually monitor submitted SAN information against calling activities to ensure that access by TeleBlock® subscribers is restricted as appropriate in accordance with the SAN submitted by the subscriber.
Should a TeleBlock® subscriber at any time change and/or add area codes to the DNC list access available via their SAN, the subscriber must notify Call Compliance in writing with regard to this modification. At any given time, subscribers must only make use of those area codes that have been purchased, and are current, under the submitted SAN.
Call Compliance reserves the right to restrict access to the TeleBlock® system as necessary to ensure compliance with federal DNC rules.
Submitting the information as outlined in this letter is of critical importance for TeleBlock® subscribers. FTC DNC list information will not be made available (and therefore outbound calls will not be screened using this information) unless a current and valid SAN number is submitted.
Thanks, and we look forward to ensuring your compliance in 2008 and beyond.
Respectfully yours,
Stefan E. Dunigan
Stefan E. Dunigan
Vice President, Operations
Call Compliance, Inc.
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