“…TeleBlock® is
a cost effective,
straightforward tool
to comply with the
FCC's rules, the
FTC's rules, and the
various state rules
governing telephone
solicitations…"

Steve Carter, the
Attorney General for
the State of Indiana, in
comments before the
FCC, CG No. 02-278


Testimonials Page

Features & Functionality
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Automatic updates to available federal, state and wireless DNC lists in accordance with update mandates

Selection and deselection of federal, state and wireless DNC lists for subscribers that are exempt federally or on a state by state basis

Full add, delete and modify capabilities of subscriber's proprietary in-house list

Number overrides or the ability to 'allow' calling to specified numbers that may appear on any observed do-no-call lists

Print, save, search, upload and download functionality for subscriber's 'allow' and 'disallow' lists

Changes to 'allow' and 'disallow' lists are date stamped, as well as tracked with the User Name of the Administrator or User that made changes

Typically 15 minute updates on all subscriber generated changes to their proprietary DNC database

Searching mechanism that will report whether or not a number appears in the entire DNC database and, if so, where (i.e. 'allow' list, 'disallow' list, applicable state list, federal list, wireless list, etc.)

Add, delete and modify the user profiles for all database Administrators and Users

Change password on a per Administrator and per User basis

Display ANIs and AUTH Codes subscribed to TeleBlock®

Display and modify location and contact information for any office subscribed to TeleBlock®

Customized 'restricted number' messaging

Subscribers can generate, view, print and download customized calling reports via 'Reports' functionality. Reports are dictated by the subscriber and are based upon the selected calling campaign, the originating ANI or Auth Code, the location and the start and end date/time. Data is archived on-line for 3 months (and by request thereafter). Reports options -

1) ‘General Reports and Graphs’ - Features general calling reports and pie charts
   
  Number of Calls Made
  Number of Calls Allowed
  Number of Calls Blocked
  % of Calls Blocked
   
2) ‘Call Detail Reports’ - Features the actual call by call data
   
  All Calls
  Calls Allowed
 

Calls Blocked

   
3) ‘Call Summary Reports’ - Features call summary data down to line/trunk and location level
   
  Location Name
  Carrier Name
  Originating ANI/Auth
  Total Calls
  Blocked Calls
  % Blocked

 

 

 

 

 

 

 

 


 



Campaign List ManagerSM (CLM), a list management feature designed for teleservices companies that call on the behalf of multiple sellers and requires real-time screening and blocking against multiple seller specific Do-Not-Call databases

Wireless Number BlockingSM, empowers TeleBlock® subscribers utilizing "automatic telephone dialing systems", predictive dialers included, to screen and block their outbound calls in real-time against a database of numbers ported from wireline to wireless service updated daily by list administrator

DialerID®, gives subscribers the ability to change the 10 digit Caller ID number being transmitted by each TeleBlock® subscribed telephone line or trunk group via their proprietary web GUI interface

Enhanced DialerID® goes even further by allowing subscribers to manage the Name associated with the CallerID Number that their telephone systems and automated dialing systems transmit to their target consumers ensuring the proper Name Display and maintaining compliance with the various Do-Not-Call rules.
Many upgrades not yet in production, but are planned for deployment in the future.

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