Network Based DNC Solution vs. Alternatives
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TeleBlock® Solution - The most comprehensive solution for ensuring compliance with federal and state DNC regulations utilizing your telephone carrier's existing infrastructure, or your existing hosted or premise based dialing system. A service bureau solution eliminates the need for:

• Hardware
• Software
• IT Resources Required to Manage and Maintain Scrub Lists

All outgoing calls are screened via the contact centers telephone lines or trunks, or your existing hosted or premise based dialing system. The network solution queries a centralized SCP with real-time DNC information maintained in a master database, including federal, state, wireless, third party and in-house DNC lists, and allow list, to determine if the call should be completed or blocked.

Scrubbing - The most widely utilized method employed by telemarketers today. In this method, a company compiles all applicable DNC lists by creating a database, and compares their prospect list against the DNC database, purging any numbers found on the list and creating a new "scrubbed" list for calling. Obstacles created by Scrubbing:

• Requires Internal or External Parties to Manage the Process
• Life Span of Data is Short. Equals increased IT, Record Keeping & other related costs
• Risk of non-compliance is in direct proportion to the complexity of the task

○ Scrubbing Misses - 0.6% - 3.0%

Premise Equipment - Attempts to locally screen and block calls to all applicable DNC lists. This method delivers additional protection by providing another check against a DNC database prior to the call being released to the carrier's network, and completed. Obstacles created by Premise Equipment:

• Equipment & Office Location Dependent.may not be compatible with all equipment
• Requires Additional Dialing Steps & Extends Call Processing Time
• Need to Log On & is Dependent on Users Following Instructions
• Few In-Roads Have Been Made with Industries Using Computer Based Calling

Dial In Solution - A method of DNC screening that requires a user to dial a toll-free number and an assigned pin number to identify user to the off-premise equipment performing the look-up against the applicable DNC lists. Dial In Solution commonly supported on a standard calling card platform. Obstacles created by Dial In Solution:

• Requires Additional Dialing Steps & Extends Call Processing Time
• Few In-Roads Have Been Made with Industries Using Computer Based Calling
• Service Provider Resides on the Call.equipment exists between user & dialed party
• Eliminates Allegiance to Carrier & Affects Monthly Revenue & Term Commitments
• Use Reliant on the Discretion of Agent.creates potential DNC compliance gap

What Is The Difference Between 100% & 99.9% Compliant?

• 100,000 Calls Made Per Month
• 100 Calls Made to DNC Numbers (Landline and Wireless)--.01%
• Upwards of $1.1 Million in Fines based on Federal Penalty Guidelines