FOR IMMEDIATE RELEASE
Call Compliance Improves Contact Centers Compliance and
Performance with its Enhanced DialerID® Service
May 7, 2007 (Glen Cove, NY) – Call Compliance, Inc. (COPI.BB), a provider of Do Not Call compliance solutions, announced today a new service to ensure proper Caller ID and Name Display for our contact center customers. Enhanced DialerID® builds on its patented compliance technologies, all aimed at providing a comprehensive compliance solution.
“In the wake of ongoing enforcement by State and Federal Regulators, the teleservices industry needs an all-encompassing approach to compliance. That’s what Enhanced DialerID® is all about,” said Dean Garfinkel, Chairman of Call Compliance, Inc. “Call Compliance has the breadth of services and the compliance expertise to make this a reality.”
The Enhanced DialerID® program is designed to ensure proper Caller ID Telephone Number with Name Display for Contact Centers. When bundled together with Call Compliance’s other products, contact centers are ensured one of the most comprehensive telemarketing compliance systems available today. Call Compliance’s suite of products includes TeleBlock®, a patented real-time Do Not Call compliance technology; the Registration Guide(SM), an automatic online system for completing state telemarketing registration forms; the Regulatory Guide(SM), the only online and up-to-date compilation of state and federal telemarketing laws.
The Company’s current DialerID® service allows its subscribers to change their Caller ID Number, by campaign, right from the subscriber’s WEB GUI interface by manipulating the SS7 message that central office switches transmit.
Enhanced DialerID® goes even further by allowing subscribers to manage the Name associated with the CallerID Number that their telephone systems transmit, ensuring the proper Name Display, to their target consumers maintaining compliance with the various Do Not Call rules.
In addition, with this enhanced service, subscribers can request specific telephone numbers to use for each target market. By using our “Target Market” telephone numbers, contact centers will not only be in compliance by ensuring the proper name display on called consumers telephones, but will benefit from an improved answer rate and increased credibility within their target markets.
According to Steve Carter, Attorney General for Indiana, “TeleBlock® is remarkably inexpensive and highly effective”. Mr. Garfinkel adds, “Combining TeleBlock’s® perfect track record of over 3 billion calls processed without a single violation and complete indemnification to customers backed by an insurance policy, TeleBlock® is the only 100% guaranteed Do Not Call compliance service available today. It was only natural to establish Enhanced Dialer ID® which builds on this technology.”
About Call Compliance, Inc.
Call Compliance, Inc. (www.callcompliance.com), located in Glen Cove, NY, is a developer of technology-based compliance solutions for the teleservices industry. For further information on TeleBlock®, visit www.teleblock.com; for more information on the Regulatory Guide(SM), visit www.cci.regulatoryguide.com or call 888-674-6774. Call Compliance Inc. is a wholly owned subsidiary of Compliance Systems Corporation (COPI.BB) |
