May 30, 2002

TMC, as a publisher intimately familiar with Customer Relations Management ("CRM"), and with a history of familiarity with CRM's precursors, is well positioned to exercise its powers of discrimination in recognizing outstanding CRM products.Before making this year's Excellence Awards, TMC's editorial staff sifted through a wealth of CRM literature, product specifications, press announcements, notes from briefings with CRM standard bearers, and original research and analysis regarding a large number of vendors.

TMC selected Call Compliance based upon its status as a product provider exemplifying the best of CRM, expressing most powerfully the spirit of CRM.Judging was based on overall contributions to the refinement of CRM, with an emphasis on technologic innovation and product feature sets.



"Our editors selected Call Compliance, Inc. for their innovation and vision, as well as for the outstanding impression they've made amongst market constituents," said Rich Tehrani, president and group editor-in-chief of Technology Marketing Corporation. "The CRM Excellence award is designed to honor companies with innovative products that have furthered Customer Relationship Management. We are pleased to award Call Compliance, Inc. our highest honor in recognizing their exemplary contribution to the industry."